We’d prefer our clients didn’t come back
Training that works?
Have you ever had that feeling after some great training, where you feel you’ve really cracked it?
- now you have the best communication skills in the business;
- now you’re an inspirational leader;
- now you can speak and write more persuasively than Barack Obama;
- now you can tell stories to motivate people better than Winston Churchill.
But. Six months later, you’ve a guilty feeling that very little’s actually stuck. In the mad rush of the need to get on with the day to day, the elation and the hard won skills have mostly evaporated.
Stuff that sticks
We started as actors, directors and writers. We came in to do the fun stuff in other people’s training. We lightened the mood. Made things interactive. We were the icing on the cake.
However, something happened that took us by surprise. Clients would come up to us a year later. They’d say things like “We loved your bit and, um, actually that’s all we can remember. What was the rest of the course about…?”
Naturally we felt flattered, but also intrigued. Because it seemed that these courses’ carefully crafted, delicately structured contents were about as sticky as Teflon.
What’s the cake?
We realised that the sketches, the games, the rôle play weren’t the icing on the cake. They were the cake. Or should have been.
So we went back to basics. We used theatre, neuro-linguistic programming (NLP) and neurology to put training through the wringer. To create training that is life changing not mind numbing.
what our clients say
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“It sounds like you have really earned your fees here with these guys, so thanks for your perseverance, your skills and insights.”
Tim RichardsonDevelopment Leader for AssurancePricewaterhouseCoopers -
“I found every aspect of the session useful and the activities relevant and engaging. It was very enjoyable and I believe has already helped myself and my team. I have lots to think about how to implement my learning.”
Trudi EasterQBE -
“It was good to see how new colleagues transformed their technique in a few hours.”
LecturerSurrey Business School -
“I learned a lot – and it felt I learned just what I needed!”
SVEShell -
“Although I’m an experienced print journalist, I was dreading being interviewed about my work on national television. After this course I felt as if a huge weight had been lifted from my shoulders and I was equipped to deal with whatever questions came my way.”
Gaynor PengellyDaily Mail (Financial) -
“Excellent delivery. Very engaging, It was fascinating. I wanted to discuss it more.”
Tom KennyTrainee TeacherUCL Institute of Education -
“Really useful stuff and very helpful personally as well as professionally”
Katy RiddleLiberal Democrats -
“All parts of the course were valuable as all learning can be taken back and put straight into practice. An excellent blend of interactive group/individual work.”
Course DelegateLaing O’Rourke -
“Thank you so much for such an inspiring day, we look at life a little differently now!”
Karen RobbGRA -
“…they were very good sessions indeed.”
JBShell -
“Just wanted to write and say how absolutely fantastic the workshop was yesterday. It’s so easy to go wrong with this sort of thing, but it was simply brilliant from start to finish!”
LecturerSurrey Business School